Error Code UB
The laundry load is uneven and the washer cannot spin safely.
Moderate
Address soon - your appliance may not work properly
Also displayed as: UB
What This Means
Laundry causes unbalanced load; Laundry being unevenly distributed; Laundry present that absorbs a lot of water even if its volume is small; Single heavy item or bulky item
What actually causes this:
A heavy item like a bath towel or blanket bunched up on one side of the drum.
First Thing to Check
Open the lid and rearrange the clothes so they are spread evenly around the drum, not clumped on one side.
How to Fix
- 1
1. Check the laundry type and if the laundry load is unbalanced
- 2
2. Make sure to check if there is any laundry that absorbs a lot of water even if its volume is small
- 3
3. Redistribute the laundry evenly and explain the problem comprehensively if necessary
- 4
4. Find the reason for the unbalance and solve it as directed in the user manual
This Error Applies To
Samsung WA50K8600A Series Washers (2016) (2016–present)
Related Error Codes
The washer's temperature sensor is giving wrong readings.
The washer has detected a water leak.
A specific internal water leak has been found.
There are too many soap suds in the washer.
The washer's vibration sensor board has a problem.
The washer's vibration sensor has a data error.
The washer's vibration sensor board has failed.
The washer cannot determine the clutch position for switching between wash and spin.