Error Code HC
The water heating element has an electrical problem.
Critical
Stop using immediately - risk of damage or safety issue
Also displayed as: HC
What This Means
Washing heater short-circuited or wire disconnected; Heater contact check or temperature sensor fault; Water level sensor operates without water due to freezing; Temperature sensor at bottom detects 100–150°C; PBA relay malfunction; Drying heater short-circuited or wire disconnected
What actually causes this:
The heating element has burned out or a wire connection to it has come loose.
First Thing to Check
Unplug the washer for 60 seconds, then plug it back in and try a cold water cycle to see if the washer works without heating.
Parts Involved
How to Fix
- 1
1. Check for connection between wire and heater
- 2
2. Check for disconnected wires
- 3
3. If wash heater is faulty, replace it
- 4
4. If wash-thermistor is faulty, replace it
- 5
5. If the main PBA relay is suspected, replace PBA
This Error Applies To
Samsung WA51A5505A Series Washers (2024) (2024–present)
Related Error Codes
The drying heater has an electrical problem.
The washer has detected a water leak somewhere in the system.
An internal circuit board is not communicating properly.
The washer's clutch moved but did not reach the correct position.
The washer's main computer chip has malfunctioned.
The washer's main computer chip has malfunctioned.
The washer's main computer chip has malfunctioned.
The laundry load is uneven and the washer cannot spin safely.