Error Code HC1
The washer shut itself off because the heating element got dangerously hot.
Critical
Stop using immediately - risk of damage or safety issue
Also displayed as: HC1
What This Means
Washing heater short-circuited or wire disconnected; Heater contact check; Temperature sensor fault; PBA relay malfunction
What actually causes this:
The washer tried to heat water when there was not enough water in the tub, causing the heater to overheat.
First Thing to Check
Unplug the washer immediately and do not restart until the unit has cooled down for at least 30 minutes.
Parts Involved
How to Fix
- 1
1. Check for connection between wire and heater
- 2
2. If wash heater is faulty, replace it
- 3
3. If wash-thermistor is faulty, replace it
- 4
4. Check PBA relay
This Error Applies To
Samsung WA51A5505A Series Washers (2024) (2024–present)
Related Error Codes
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An internal circuit board is not communicating properly.
The washer's clutch moved but did not reach the correct position.
The washer's main computer chip has malfunctioned.
The washer's main computer chip has malfunctioned.
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The laundry load is uneven and the washer cannot spin safely.