Error Code HC2
The drying heater has an electrical problem.
Critical
Stop using immediately - risk of damage or safety issue
Also displayed as: HC2
What This Means
Temperature sensor detects 100–150°C; Water level sensor operated without water (frozen conditions); PBA relay malfunction
What actually causes this:
The drying heater element has burned out or a connection has come loose.
First Thing to Check
Unplug the washer for 60 seconds and try a wash-only cycle without the drying feature.
Parts Involved
How to Fix
- 1
1. Check if the water level sensor is operating without water due to freezing
- 2
2. Verify the temperature sensor reading
- 3
3. Check PBA relay
- 4
4. If heater has no fault, the PBA relay may be malfunctioning
This Error Applies To
Samsung WA51A5505A Series Washers (2024) (2024–present)
Related Error Codes
The washer has detected a water leak somewhere in the system.
An internal circuit board is not communicating properly.
The washer's clutch moved but did not reach the correct position.
The washer's main computer chip has malfunctioned.
The washer's main computer chip has malfunctioned.
The washer's main computer chip has malfunctioned.
The laundry load is uneven and the washer cannot spin safely.
The washer detected too many soap bubbles and is working to remove them.