How do I fix error code UB on a Samsung washers?

1. undefined: 1. Check the laundry type and check if the laundry load is unbalanced 2. undefined: 2. Make sure to check if there is any foreign substance such as underwire, coins, etc. 3. undefined: 3. Redistribute laundry evenly 4. undefined: 4. If the volume of laundry is small, add items or explain the problem to the consumer

Samsung Washers2024–present

Error Code UB

The laundry load is uneven and the washer cannot spin safely.

Moderate

Address soon - your appliance may not work properly

Also displayed as: UB

What This Means

Laundry is unevenly distributed in the drum; Too much or too little laundry causing unbalanced load; Foreign substances such as underwire or coins

What actually causes this:

Washing a single heavy item like a blanket or bath mat that bunches up on one side of the drum.

First Thing to Check

Open the lid and rearrange the laundry so it is evenly distributed around the drum. Add a few towels if washing a single heavy item.

Parts Involved

Drum/Tub Assembly

How to Fix

1
1. Check the laundry type and check if the laundry load is unbalanced
2
2. Make sure to check if there is any foreign substance such as underwire, coins, etc.
3
3. Redistribute laundry evenly
4
4. If the volume of laundry is small, add items or explain the problem to the consumer

This Error Applies To

Samsung WA51A5505A Series Washers (2024) (2024–present)

Service manual exact match: WA51A5505AVService manual exact match: WA51A5505APService manual exact match: WA51A5505AWService manual exact match: WA49B5205AWService manual exact match: WA52A5500AVService manual exact match: WA52A5500APService manual exact match: WA52A5500AWService manual exact match: WA54A7305AV+2 more