Error Code HC
Your washer's water heater is not working properly.
Critical
Stop using immediately - risk of damage or safety issue
Also displayed as: HC
What This Means
Washing heater is short-circuited or has a wire disconnected; Washing heater in the tub has a contact check or temperature sensor fault; Water level sensor operates without water because water is frozen or other reason; Temperature sensor detects 100-150°C causing the washing machine to turn input power off; Drying heater is short-circuited or has a wire disconnected; Heater engagement fault (out of place); PBA relay malfunction
What actually causes this:
The heating element that warms the wash water has failed or has a loose wire connection.
First Thing to Check
Try running a cold water cycle to see if the washer works without using the heater.
Parts Involved
How to Fix
- 1
1. Check for wire connection and disconnection between wire and heater
- 2
2. If wash heater is faulty, replace it
- 3
3. If it is not a problem in the heater, check for wash-thermistor fault
- 4
4. Refer to TYPE 1 for heater fault
- 5
5. Refer to TYPE 2 for washing temperature sensor fault
Parts Commonly Needed for This Error
OEM part numbers confirmed by retailers
This Error Applies To
Samsung WA52J8 Series Washers (2015) (2015–present)
Related Error Codes
Your washer's water heating element has a specific fault.
Your washer's leak sensor has been triggered.
Your washer's motor cannot spin properly.
Your washer cannot pump the water out.
Your washer's control boards cannot talk to each other.
Your washer cannot detect the water level properly.
Your washer is not getting enough water to fill.
The water coming into your washer is too hot for the selected cycle.