Samsung Washers2024–present

Error Code 4C

The washer is not getting water from the supply lines

Moderate

Address soon - your appliance may not work properly

Also displayed as: 4C

What This Means

Water supply valve terminal not connected (wire disconnected); Warm water and rinse connectors wrongly connected to each other; PCB terminal from drain hose to detergent drawer not connected; Pressure hose folded or torn; Water supply hoses kinked; Cold and hot water supply hoses not connected correctly

What actually causes this:

The water faucets behind the washer are turned off, or the supply hoses are kinked

First Thing to Check

Make sure both hot and cold water faucets behind the washer are fully open

Parts Involved

Water Supply ValveWater Supply HosesMain PBA

How to Fix

  1. 1

    1. Verify the water supply faucets are fully open

  2. 2

    2. Check that the water supply hoses are not kinked or crushed

  3. 3

    3. Ensure the cold and hot water supply hoses are connected to the correct inlets

  4. 4

    4. Check the water supply valve terminal connections

  5. 5

    5. Verify the warm water and rinse connectors are not swapped

  6. 6

    6. Check the PCB terminal from the drain hose to the detergent drawer

This Error Applies To

Samsung WD53DBA900HZA1 Series Washers (2024) (2024–present)

Service manual exact match: WD53DBA900HZA1

Need more help with your Samsung washers?