How do I fix error code 5C on a Samsung washers?

1. undefined: 1. Check the drain hose for kinks or clogs 2. undefined: 2. Clean the drain pump filter — remove any coins, hair pins, rubber bands, or debris 3. undefined: 3. Verify the drain pump terminal is connected 4. undefined: 4. Check the drain pump operation and resistance — normal: 330 ohm 5. undefined: 5. Inspect the drain pump impeller for damage 6. undefined: 6. Check the overflow sensor 7. undefined: 7. If the unit is frozen, thaw the drain hose with warm water or a hair dryer

Samsung Washers2024–present

Error Code 5C

Q: What does error code 5C mean on a Samsung washers?

The washer cannot pump the water out of the drum Drain pump motor impeller damaged internally; Wrong voltage supplied to parts; Drain pump part fault; Freezing in winter season; Drain hose clogged (injection error, foreign material); Drain pump clogged with foreign material (rubber bands, coins, cotton, hair pins); Water pump terminal not connected; Overflow detected three times in a row

The washer cannot pump the water out of the drum

Moderate

Address soon - your appliance may not work properly

Also displayed as: 5C

What This Means

Drain pump motor impeller damaged internally; Wrong voltage supplied to parts; Drain pump part fault; Freezing in winter season; Drain hose clogged (injection error, foreign material); Drain pump clogged with foreign material (rubber bands, coins, cotton, hair pins); Water pump terminal not connected; Overflow detected three times in a row

What actually causes this:

Something like a coin, hair pin, or small sock is clogging the drain pump filter

First Thing to Check

Open the small door at the bottom-front of the washer and clean the drain pump filter

Parts Involved

Drain PumpDrain HoseDrain FilterOverflow SensorMain PBA

How to Fix

1
1. Check the drain hose for kinks or clogs
2
2. Clean the drain pump filter — remove any coins, hair pins, rubber bands, or debris
3
3. Verify the drain pump terminal is connected
4
4. Check the drain pump operation and resistance — normal: 330 ohm
5
5. Inspect the drain pump impeller for damage
6
6. Check the overflow sensor
7
7. If the unit is frozen, thaw the drain hose with warm water or a hair dryer