Error Code 9C2
The washer is receiving too much electrical power
Critical
Stop using immediately - risk of damage or safety issue
Also displayed as: 9C2
What This Means
Over voltage supplied to the washer; Main PBA fault (sometimes); Defective Inverter PBA; Unstable power supply in the home
What actually causes this:
The home's electrical supply has voltage spikes or an unstable circuit
First Thing to Check
Unplug the washer, wait a minute, and plug it back in — if it keeps happening, call an electrician
Parts Involved
How to Fix
- 1
1. Check the consumer's power conditions and operating voltage
- 2
2. Connect a tester to the internal power supply terminals during the Sanitize Cycle and observe operation carefully
- 3
3. Check the voltage at the wall outlet
- 4
4. If there are defects in the inverter PBA, replace the PBA
- 5
5. If the PBA control circuit is faulty, replace the Main PBA
This Error Applies To
Samsung WD53DBA900HZA1 Series Washers (2024) (2024–present)
Related Error Codes
The humidity sensor inside the dryer is not reading correctly
The automatic door-opening feature is not working after a cycle ends
A dryer button is being registered as stuck or continuously pressed
The heat pump compressor motor has failed or lost its connection
A temperature sensor on the refrigerant line is reading incorrectly
A temperature sensor on the evaporator inlet is reading incorrectly
A temperature sensor on the evaporator outlet is reading incorrectly
A temperature sensor on top of the compressor is reading incorrectly