How do I fix error code HC on a Samsung washers?

1. undefined: 1. Check for connection between wire and heater 2. undefined: 2. Measure heater resistance between A and B — should be 16.05 plus or minus 0.65 ohm (front view) 3. undefined: 3. If wash heater is faulty, replace it 4. undefined: 4. If heater tests normal, check the wash-thermistor at back of tub 5. undefined: 5. If heater has no error, check for PBA relay malfunction

Samsung Washers2024–present

Error Code HC

The water heater inside the washer is not working correctly

Critical

Stop using immediately - risk of damage or safety issue

Also displayed as: HC

What This Means

Washing heater short-circuited or wire disconnected; Washing heater contact error; Temperature sensor fault; Water level sensor operating without water (frozen or other reason); PBA relay malfunction (if heater has no error)

What actually causes this:

The heating element burned out or a wire came loose from the heater

First Thing to Check

If clothes are not getting warm during hot cycles, the heater has likely failed

Parts Involved

Washing HeaterWash-ThermistorMain PBA

How to Fix

1
1. Check for connection between wire and heater
2
2. Measure heater resistance between A and B — should be 16.05 plus or minus 0.65 ohm (front view)
3
3. If wash heater is faulty, replace it
4
4. If heater tests normal, check the wash-thermistor at back of tub
5
5. If heater has no error, check for PBA relay malfunction