How do I fix error code 5C on a Samsung washers?

1. undefined: 1. Check the drain hose for clogs or kinks 2. undefined: 2. Check the drain pump filter for foreign material such as coins, rubber bands, hair pins, or cotton 3. undefined: 3. Check the drain pump terminal connections 4. undefined: 4. Verify correct voltage is supplied to the drain pump 5. undefined: 5. In winter, check for frozen drain hose — use a hair dryer to defrost 6. undefined: 6. Check drain pump motor operation — replace if it does not operate normally

Samsung Washers2024–present

Error Code 5C

Q: What does error code 5C mean on a Samsung washers?

The washer cannot pump the water out Drain pump motor impeller damaged internally; Wrong voltage supplied to parts; Drain pump part fault; Freezing in the winter season; Drain hose clogged (injection error, foreign material); Drain pump clogged with foreign material (rubber bands, coins, cotton, hair pins); Water pump terminal not connected

The washer cannot pump the water out

Moderate

Address soon - your appliance may not work properly

Also displayed as: 5C

What This Means

Drain pump motor impeller damaged internally; Wrong voltage supplied to parts; Drain pump part fault; Freezing in the winter season; Drain hose clogged (injection error, foreign material); Drain pump clogged with foreign material (rubber bands, coins, cotton, hair pins); Water pump terminal not connected

What actually causes this:

Small items like coins, hair pins, or lint have clogged the drain pump filter

First Thing to Check

Open the small access panel at the bottom front of the washer and clean the drain pump filter

Parts Involved

Drain PumpDrain HoseDrain FilterMain PBA

How to Fix

1
1. Check the drain hose for clogs or kinks
2
2. Check the drain pump filter for foreign material such as coins, rubber bands, hair pins, or cotton
3
3. Check the drain pump terminal connections
4
4. Verify correct voltage is supplied to the drain pump
5
5. In winter, check for frozen drain hose — use a hair dryer to defrost
6
6. Check drain pump motor operation — replace if it does not operate normally

Parts Commonly Needed for This Error

OEM part numbers confirmed by retailers

This Error Applies To

Samsung WF45A6400A Series Washers (2024) (2024–present)

Service manual exact match: WF45A6400AV/USService manual exact match: WF45A6400AW/USService manual exact match: WF45A6400AC/USService manual exact match: WF22C6400AV/AXService manual exact match: WF22C6400AW/AXService manual exact match: WF22C6400AP/CO