Error Code 9C2
The washer is not getting the right amount of electrical power
Critical
Stop using immediately - risk of damage or safety issue
Also displayed as: 9C2
What This Means
Consumer's power supply delivering under or over voltage; Extension cord causing voltage drop; Main PBA fault (sometimes)
What actually causes this:
The electrical outlet is delivering inconsistent voltage, or the washer is on a shared circuit
First Thing to Check
Plug the washer directly into a wall outlet — do not use an extension cord or power strip
Parts Involved
How to Fix
- 1
1. Check the consumer's power conditions and operating voltage
- 2
2. Connect a tester to internal power terminals during the Sanitize Cycle
- 3
3. Check all voltages
- 4
4. If using an extension cord, try plugging directly into the wall outlet
- 5
5. If voltage is normal, replace Main PBA
Parts Commonly Needed for This Error
OEM part numbers confirmed by retailers
This Error Applies To
Samsung WF45A6400A Series Washers (2024) (2024–present)
Related Error Codes
A button on the control panel is stuck or pressed in
The washer thinks the door is open
The door lock mechanism is not engaging properly
The small add-door on the front of the washer is open
The small add-door lock motor is not working correctly
The water heater inside the washer is not working right or the washer is overheating
The washer overheated and shut itself off for safety
The washer is filling with too much water and cannot stop