Error Code AC5
The display screen stopped communicating with the main board
Moderate
Address soon - your appliance may not work properly
Also displayed as: AC5
What This Means
Communication error between LCD Module and main PBA; Incorrect or loose connections between LCD Module and main PBA; Faulty soldering on LCD Module
What actually causes this:
The display connector came loose or the display module is faulty
First Thing to Check
Unplug the washer for 60 seconds and plug it back in — if the display stays blank, it needs service
Parts Involved
How to Fix
- 1
1. Check the connector connections between the LCD Module and main PBA carefully
- 2
2. Check for incorrect or loose connections
- 3
3. Remove the LCD Module and check for any faulty soldering
- 4
4. If connections are fine, replace the LCD Module or main PBA
Parts Commonly Needed for This Error
OEM part numbers confirmed by retailers
This Error Applies To
Samsung WF45A6400A Series Washers (2024) (2024–present)
Related Error Codes
A button on the control panel is stuck or pressed in
The washer thinks the door is open
The door lock mechanism is not engaging properly
The small add-door on the front of the washer is open
The small add-door lock motor is not working correctly
The water heater inside the washer is not working right or the washer is overheating
The washer overheated and shut itself off for safety
The washer is filling with too much water and cannot stop