Error Code HC1
The washer overheated and shut itself off for safety
Critical
Stop using immediately - risk of damage or safety issue
Also displayed as: HC1
What This Means
Washing heater short-circuited or wire disconnected; Temperature sensor fault or contact error; Water level sensor operates without water (frozen or other reason); PBA relay malfunction
What actually causes this:
The washer heated without enough water inside, possibly due to a frozen water supply
First Thing to Check
Unplug the washer and wait 30 minutes, then check that the water supply is not frozen
Parts Involved
How to Fix
- 1
1. Check connection between wire and heater
- 2
2. Measure heater resistance — should be 16.05 ± 0.65 Ohm
- 3
3. If heater is OK, check wash-thermistor at back of tub
- 4
4. Check if water was present during heating — frozen pipes can cause dry heating
- 5
5. Check for PBA relay malfunction
Parts Commonly Needed for This Error
OEM part numbers confirmed by retailers
This Error Applies To
Samsung WF45A6400A Series Washers (2024) (2024–present)
Related Error Codes
A button on the control panel is stuck or pressed in
The washer thinks the door is open
The door lock mechanism is not engaging properly
The small add-door on the front of the washer is open
The small add-door lock motor is not working correctly
The water heater inside the washer is not working right or the washer is overheating
The washer is filling with too much water and cannot stop
The washer is not filling with water