Error Code 9C1
Your washer is not getting enough electrical power to run properly.
Critical
Stop using immediately - risk of damage or safety issue
Also displayed as: 9C1
What This Means
Unstable consumer power conditions; Under voltage from the power supply; Use of a plug receptacle or extension cord causing voltage drop; Main PBA fault
What actually causes this:
The washer is likely plugged into an extension cord or power strip, or the home circuit is overloaded by other appliances.
First Thing to Check
Make sure the washer is plugged directly into a wall outlet, not into a power strip or extension cord.
Parts Involved
How to Fix
- 1
1. Check the consumer's power conditions by measuring the operating voltage at the wall outlet
- 2
2. Connect a tester to the internal power terminals during the Boil operations and observe the washing machine's operation
- 3
3. Verify no extension cords or plug receptacles are being used — a 1m connecting wire can cause up to 10V voltage drop
- 4
4. Check if other high-draw appliances are on the same circuit
- 5
5. If voltage is stable and error persists, suspect main PBA fault
Parts Commonly Needed for This Error
OEM part numbers confirmed by retailers
This Error Applies To
Samsung WF45N5300A Series Washers (2017) (2017–present)
Related Error Codes
An internal communication module in your washer has lost its connection.
Your washer's vibration sensor has a general fault.
Your washer's main computer board has crashed and cannot recover.
Your washer is not getting enough water to start or continue the cycle.
Your washer cannot detect the water level inside the drum.
The water coming into your washer is too hot for the selected cycle.
Your washer is getting too much electrical power from the outlet.
Your washer's WiFi module has lost its connection to the main board.