Error Code 9C2
Your washer is getting too much electrical power from the outlet.
Critical
Stop using immediately - risk of damage or safety issue
Also displayed as: 9C2
What This Means
Over voltage from the power supply; Unstable consumer power conditions; Main PBA fault
What actually causes this:
The electrical supply in your home may be experiencing power surges or unusually high voltage.
First Thing to Check
Unplug the washer for 60 seconds, then plug it back in and try again.
Parts Involved
How to Fix
- 1
1. Check the consumer's power conditions by measuring the operating voltage at the wall outlet
- 2
2. Connect a tester to the internal power terminals and verify voltage is within acceptable range
- 3
3. Check if the home's electrical supply is experiencing surges
- 4
4. If voltage is stable and error persists, suspect main PBA fault
Parts Commonly Needed for This Error
OEM part numbers confirmed by retailers
This Error Applies To
Samsung WF45N5300A Series Washers (2017) (2017–present)
Related Error Codes
An internal communication module in your washer has lost its connection.
Your washer's vibration sensor has a general fault.
Your washer's main computer board has crashed and cannot recover.
Your washer is not getting enough water to start or continue the cycle.
Your washer is not getting enough electrical power to run properly.
Your washer cannot detect the water level inside the drum.
The water coming into your washer is too hot for the selected cycle.
Your washer's WiFi module has lost its connection to the main board.