Samsung Washers2016–present

Error Code 4C2

The incoming water is too hot for the selected wash cycle.

Moderate

Address soon - your appliance may not work properly

Also displayed as: 4C2

What This Means

Cold and warm water supply hoses are wrongly engaged (swapped); Water temperature is sensed as higher than 50 degrees C in Wool or Lingerie courses

What actually causes this:

The hot and cold water hoses are connected to the wrong inlets — they are swapped.

First Thing to Check

Check if the hot and cold water hoses behind the washer are connected to the correct inlets (hot to hot, cold to cold).

Parts Involved

Water Supply HosesWater Supply Valve

How to Fix

  1. 1

    1. Verify the hot and cold water supply hoses are connected to the correct inlets

  2. 2

    2. Check the incoming water temperature with a thermometer

  3. 3

    3. Ensure the cold water hose is connected to the cold inlet

This Error Applies To

Samsung WF50K7500A Series Washers (2016) (2016–present)

Service manual exact match: WF50K7500AV/A2Service manual exact match: WF50K7500AW/A2

Need more help with your Samsung washers?