Samsung Washers2016–present

Error Code AC5

The washer's display screen has lost communication with the main board.

Moderate

Address soon - your appliance may not work properly

Also displayed as: AC5

What This Means

Signals between the LCD Module and main PBA are not sensed due to communication error; Incorrect or loose connector connections between the LCD Module and main PBA; Faulty soldering on the LCD Module

What actually causes this:

The display connector came loose or the LCD module failed.

First Thing to Check

Unplug the washer for one minute and plug it back in to see if the display comes back.

Parts Involved

LCD ModuleMain PBAWire Harness

How to Fix

  1. 1

    1. Check the connector connections between the LCD Module and main PBA carefully

  2. 2

    2. Check for incorrect or loose connections

  3. 3

    3. Remove the LCD Module and check for any faulty soldering

This Error Applies To

Samsung WF50K7500A Series Washers (2016) (2016–present)

Service manual exact match: WF50K7500AV/A2Service manual exact match: WF50K7500AW/A2

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