Error Code OC
The washer has too much water in the tub and could overflow.
Critical
Stop using immediately - risk of damage or safety issue
Also displayed as: OC
What This Means
Water is supplied continually because the water level detection does not work; Drain hose is clogged causing water level detection to fail and water supply continues; Water is supplied continually due to freezing or foreign material in the water supply valve; Water level sensor is degraded; Water level sensor terminal is out of place
What actually causes this:
The water level sensor hose is damaged or disconnected, so the washer does not know when to stop filling.
First Thing to Check
Turn off both water faucets behind the washer immediately to stop water flow, then unplug the washer.
Parts Involved
How to Fix
- 1
1. If the water level sensor has a functional error, replace it
- 2
2. Check the hose connected to the water level sensor — this error occurs if the hose is torn or has a hole
- 3
3. Check whether the hose is folded, cut, or damaged
- 4
4. If water is frozen in the winter season, use a hair dryer to defrost
- 5
5. Consider relocating the unit to a warmer location
This Error Applies To
Samsung WF50K7500A Series Washers (2016) (2016–present)
Related Error Codes
The washer's door lock mechanism is not working properly.
The washer's display screen has lost communication with the main board.
The washer cannot pump out the water after a cycle.
The control panel and the main computer board are not communicating.
The washer's motor cannot spin or is struggling to turn.
The washer cannot detect how much water is in the tub.
The washer is receiving too much electrical power.
The washer's WiFi module has lost communication with the main board.