Error Code UB
The laundry inside the washer is bunched up on one side.
Moderate
Address soon - your appliance may not work properly
Also displayed as: UB
What This Means
Laundry is unevenly distributed in the drum; Too few or too many items in the drum; Heavy items like blankets or towels bunched on one side; Motor hall sensor fault can also cause unbalanced situations
What actually causes this:
A heavy item like a comforter or towels shifted to one side of the drum during washing.
First Thing to Check
Pause the washer, open the door, and spread the clothes out more evenly inside the drum.
Parts Involved
How to Fix
- 1
1. Check the type of laundry — certain types may cause unbalanced situations
- 2
2. Educate the consumer — this is caused by the laundry itself
- 3
3. Press pause to reposition the load contents or remove a few items
- 4
4. Press Start to continue and complete the wash cycle
- 5
5. Check if the Add Door is opened
This Error Applies To
Samsung WF50K7500A Series Washers (2016) (2016–present)
Related Error Codes
The washer's door lock mechanism is not working properly.
The washer's display screen has lost communication with the main board.
The washer cannot pump out the water after a cycle.
The control panel and the main computer board are not communicating.
The washer's motor cannot spin or is struggling to turn.
The washer cannot detect how much water is in the tub.
The washer is receiving too much electrical power.
The washer's WiFi module has lost communication with the main board.