Samsung Washers2019–present

Error Code 4C2

The incoming water is too hot for delicate wash cycles

Moderate

Address soon - your appliance may not work properly

Also displayed as: 4C2

What This Means

Cold and hot water supply hoses are not connected correctly (swapped); Water temperature sensed as higher than 50°C in Wool or Lingerie courses

What actually causes this:

The hot and cold water hoses are hooked up backwards, sending hot water when cold is needed

First Thing to Check

Check if the hot and cold hoses behind the washer are connected to the right faucets

Parts Involved

Water Supply HosesWater Supply Valve

How to Fix

  1. 1

    1. Check that the hot and cold water supply hoses are connected to the correct inlets

  2. 2

    2. Verify the home water heater is not set above 50°C (122°F)

  3. 3

    3. Swap the hoses if connected incorrectly

This Error Applies To

Samsung WF50R8500A Series Washers (2019) (2019–present)

Service manual exact match: WF50R8500AV/USService manual exact match: WF50R8500AW/USService manual exact match: WF50A8800AV/USService manual exact match: WF24A8900AV/APService manual exact match: WF50A8600AE/USService manual exact match: WF25A8900AW/AXService manual exact match: WF50A8600AV/USService manual exact match: WF25A8900AV/CO

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