Samsung Washers2024–present

Error Code UB

The clothes inside the washer are bunched up on one side

Moderate

Address soon - your appliance may not work properly

Also displayed as: UB

What This Means

Laundry not spread out evenly in the drum; Single heavy item causing imbalance (e.g., bathrobe, jeans); Washer not on a flat, stable surface; Too few items in the drum

What actually causes this:

You are washing a single heavy item like a comforter, jeans, or bathrobe that shifted to one side of the drum

First Thing to Check

Pause the washer, open the door, and spread the clothes out evenly around the drum, then restart

Parts Involved

DrumDampersLeveling Feet

How to Fix

  1. 1

    1. Check the type of laundry — look for single heavy items that may cause imbalance

  2. 2

    2. Verify the washer is on a flat, stable surface

  3. 3

    3. Press pause, redistribute the laundry load evenly, and restart

  4. 4

    4. Try removing a few items and completing the wash cycle

  5. 5

    5. If the error persists with a properly balanced load, check the dampers and suspension

This Error Applies To

Samsung WF53BB8900 Series Washers (2024) (2024–present)

Service manual exact match: WF45B6300AD/USService manual exact match: WF45B6300AP/USService manual exact match: WF45B6300AC/USService manual exact match: WF45B6300AW/USService manual exact match: WF53BB8900ADUSService manual exact match: WF53BB8900ATUSService manual exact match: WF53BB8700ATUSService manual exact match: WF53BB8700AVUS+2 more

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