Error Code 1C
The washer cannot detect the water level properly
Moderate
Address soon - your appliance may not work properly
Also displayed as: 1C
What This Means
Water level sensor air hose is damaged or punctured; Air hose is clogged with foreign material; Air hose is folded or kinked; Too much lubricant applied to the air hose insertion part; Air hose is disengaged from the sensor; Water level sensor has faulty internal soldering; Water level sensor terminal is disengaged from connector; Main PBA fault
What actually causes this:
The small rubber hose connected to the water level sensor got kinked, cracked, or clogged with debris
First Thing to Check
Turn off the washer, wait 30 seconds, and restart — if the error returns, it likely needs service
Parts Involved
How to Fix
- 1
1. Check the water level sensor terminal and make sure the connector is properly connected
- 2
2. Inspect the air hose for damage, kinks, folds, or clogs — replace if damaged
- 3
3. Verify sensor frequency: approximately 25.5 kHz with no load
- 4
4. If the sensor is faulty, replace the water level sensor (Pink Wire, Orange Wire)
- 5
5. If the error persists despite the above actions, replace the Main PBA
This Error Applies To
Samsung WF56H9100A Series Washers (2018) (2018–present)
Related Error Codes
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The WiFi module cannot communicate with the main board
The display screen cannot communicate with the main board
The motor speed controller cannot communicate with the main board
The vibration sensor board has a fault
The washer's main computer chip has stopped working
The washer's main computer chip has stopped working
The washer's main computer chip has stopped working