Error Code AC5
The display screen cannot communicate with the main board
Moderate
Address soon - your appliance may not work properly
Also displayed as: AC5
What This Means
Connector connections between LCD Module and main PBA are incorrect or loose; LCD Module has faulty soldering; Main PBA fault
What actually causes this:
The connector to the LCD touch screen came loose or the display board has a fault
First Thing to Check
Unplug the washer for 2 minutes and plug it back in to see if the display comes back
Parts Involved
How to Fix
- 1
1. Check the connector connections between the LCD Module and main PBA carefully
- 2
2. Check for incorrect or loose connections
- 3
3. Remove the LCD Module and check for any faulty soldering
- 4
4. If connections are good, replace the LCD Module or Main PBA
This Error Applies To
Samsung WF56H9100A Series Washers (2018) (2018–present)
Related Error Codes
An internal electronic module cannot communicate with the main board
The WiFi module cannot communicate with the main board
The motor speed controller cannot communicate with the main board
The vibration sensor board has a fault
The washer's main computer chip has stopped working
The washer's main computer chip has stopped working
The washer's main computer chip has stopped working
The washer cannot detect the water level properly