How do I fix error code 5C on a Samsung washers?

1. undefined: 1. Check whether drain pump revolutions are restrained due to foreign material in the drain pump 2. undefined: 2. Check the drain pump resistance — Drain pump resistance: 13.5 to 16.5 ohms; Bubble pump resistance: 18.75 to 22.75 ohms 3. undefined: 3. Check the wire connections and terminal contacts on Main PCB and Drain Pump assembly 4. undefined: 4. If the connector or wire of the drain pump assembly has poor physical connection, check and repair 5. undefined: 5. If freezing in winter season, remove freezing as directed 6. undefined: 6. Remove foreign material from drain pump filter and impeller area 7. undefined: 7. If drain pump is faulty, replace drain pump. If Main PCB is faulty, replace Main PCB

Samsung Washers2018–present

Error Code 5C

Q: What does error code 5C mean on a Samsung washers?

The washer cannot pump the water out Drain pump motor impeller is damaged internally; Wrong voltage is supplied to the parts; Drain pump part fault; Freezing in the winter season; Drain hose is clogged with foreign material or injection error; Foreign material collected inside drain pump assembly (rubber bands, bills, cotton, hair pins, coins); Water pump terminal is not connected

The washer cannot pump the water out

Moderate

Address soon - your appliance may not work properly

Also displayed as: 5C

What This Means

Drain pump motor impeller is damaged internally; Wrong voltage is supplied to the parts; Drain pump part fault; Freezing in the winter season; Drain hose is clogged with foreign material or injection error; Foreign material collected inside drain pump assembly (rubber bands, bills, cotton, hair pins, coins); Water pump terminal is not connected

What actually causes this:

Small items like coins, hair pins, or lint have clogged the drain pump filter at the bottom front of the washer

First Thing to Check

Open the small access panel at the bottom front of the washer and clean the drain pump filter — have towels ready for water

Parts Involved

Drain PumpDrain HoseDrain Pump FilterMain PBA

How to Fix

1
1. Check whether drain pump revolutions are restrained due to foreign material in the drain pump
2
2. Check the drain pump resistance — Drain pump resistance: 13.5 to 16.5 ohms; Bubble pump resistance: 18.75 to 22.75 ohms
3
3. Check the wire connections and terminal contacts on Main PCB and Drain Pump assembly
4
4. If the connector or wire of the drain pump assembly has poor physical connection, check and repair
5
5. If freezing in winter season, remove freezing as directed
6
6. Remove foreign material from drain pump filter and impeller area
7
7. If drain pump is faulty, replace drain pump. If Main PCB is faulty, replace Main PCB