How do I fix error code 9C1 on a Samsung washers?

1. undefined: 1. Check the consumer's power conditions and make sure to check the operating voltage 2. undefined: 2. Connect a tester to the internal power terminals during the Boil or Dry operations and observe the washing machine's operation carefully 3. undefined: 3. Check the voltages at the outlet 4. undefined: 4. Check whether a plug receptacle or extension cord is used — if so, try plugging directly into the wall outlet 5. undefined: 5. If voltage is stable and adequate, replace Main PBA

Samsung Washers2018–present

Error Code 9C1

Q: What does error code 9C1 mean on a Samsung washers?

The washer is not receiving enough electrical power Household power supply voltage is too low; Plug receptacle or extension cord is causing voltage drop; When the connecting wire is 1 meter, a momentary low voltage may drop up to 10V; Main PBA fault (sometimes)

The washer is not receiving enough electrical power

Moderate

Address soon - your appliance may not work properly

Also displayed as: 9C1

What This Means

Household power supply voltage is too low; Plug receptacle or extension cord is causing voltage drop; When the connecting wire is 1 meter, a momentary low voltage may drop up to 10V; Main PBA fault (sometimes)

What actually causes this:

The washer is plugged into an extension cord or power strip that cannot deliver enough voltage under load

First Thing to Check

Plug the washer directly into a wall outlet — do not use an extension cord or power strip

Parts Involved

Power CordMain PBA

How to Fix

1
1. Check the consumer's power conditions and make sure to check the operating voltage
2
2. Connect a tester to the internal power terminals during the Boil or Dry operations and observe the washing machine's operation carefully
3
3. Check the voltages at the outlet
4
4. Check whether a plug receptacle or extension cord is used — if so, try plugging directly into the wall outlet
5
5. If voltage is stable and adequate, replace Main PBA