Error Code 9C2
The washer is receiving too much electrical power
Moderate
Address soon - your appliance may not work properly
Also displayed as: 9C2
What This Means
Household power supply voltage is too high; Unstable power supply; Main PBA fault (sometimes)
What actually causes this:
The home electrical supply is delivering higher than normal voltage, or there are power surges on the circuit
First Thing to Check
Unplug the washer for 1 minute and plug it back in — if the error keeps coming back, have an electrician check your outlet voltage
Parts Involved
How to Fix
- 1
1. Check the consumer's power conditions and verify the operating voltage
- 2
2. Connect a tester to the internal power terminals during operation and monitor voltage
- 3
3. Check whether a plug receptacle is used
- 4
4. If voltage is within normal range, replace Main PBA
This Error Applies To
Samsung WF56H9100A Series Washers (2018) (2018–present)
Related Error Codes
The small Add Door on top of the main door is open
An internal electronic module cannot communicate with the main board
The WiFi module cannot communicate with the main board
The display screen cannot communicate with the main board
The motor speed controller cannot communicate with the main board
The vibration sensor board has a fault
The washer's main computer chip has stopped working
The washer's main computer chip has stopped working