Samsung Washers2018–present

Error Code AC5

The display screen cannot communicate with the main board

Moderate

Address soon - your appliance may not work properly

Also displayed as: AC5

What This Means

Connector connections between LCD Module and main PBA are incorrect or loose; LCD Module has faulty soldering; Main PBA fault

What actually causes this:

The connector to the LCD touch screen came loose or the display board has a fault

First Thing to Check

Unplug the washer for 2 minutes and plug it back in to see if the display comes back

Parts Involved

LCD ModuleMain PBA

How to Fix

  1. 1

    1. Check the connector connections between the LCD Module and main PBA carefully

  2. 2

    2. Check for incorrect or loose connections

  3. 3

    3. Remove the LCD Module and check for any faulty soldering

  4. 4

    4. If connections are good, replace the LCD Module or Main PBA

This Error Applies To

Samsung WF56H9100A Series Washers (2018) (2018–present)

Service manual exact match: WF56H9100AG/A2Service manual exact match: WF56H9100AW/A2Service manual exact match: WF56H9100AV/A2

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