Error Code dC
The washer door is not closing or locking properly
Moderate
Address soon - your appliance may not work properly
Also displayed as: dC
What This Means
Switch contact error because of deformation of the door hook; Door is pulled by force while locked; Door is pushed open during Boil wash due to pressure difference from internal temperature changes; Door lock switch fault
What actually causes this:
The door was not pushed closed firmly enough, or something is caught in the door preventing it from latching
First Thing to Check
Open and firmly close the door again — make sure no laundry is caught in the door seal
Parts Involved
How to Fix
- 1
1. If a dC error occurs, check whether it occurs during the Boil cycle
- 2
2. If detected that the door is open, close the door properly
- 3
3. Check the door switch resistance — resistance of pins 1 and 3 must be approximately 175 ohms
- 4
4. Check the 120V power directly connected to the door switch
- 5
5. Check the door lock switch for faults
- 6
6. If the door switch is faulty, replace it
This Error Applies To
Samsung WF56H9100A Series Washers (2018) (2018–present)
Related Error Codes
The small Add Door on top of the main door is open
An internal electronic module cannot communicate with the main board
The WiFi module cannot communicate with the main board
The display screen cannot communicate with the main board
The motor speed controller cannot communicate with the main board
The vibration sensor board has a fault
The washer's main computer chip has stopped working
The washer's main computer chip has stopped working