Error Code HC1
The water heating element has a problem and may have shut down for safety
Critical
Stop using immediately - risk of damage or safety issue
Also displayed as: HC1
What This Means
Washing heater is short-circuited or has a wire disconnected; Heater contact error or temperature sensor fault; Water level sensor operates without water due to freezing; Temperature sensor detects 100 to 150 degrees C and shuts off power; Heater engagement fault — out of place; PBA relay malfunction
What actually causes this:
The heating element has a broken wire or is not seated properly in the tub
First Thing to Check
Unplug the washer immediately — if this code appears, the heater may have overheated
Parts Involved
How to Fix
- 1
1. Check the washing heater temperature sensor connector connections
- 2
2. Check heater resistance — 27.1 ohms for 1900W or 26.2 ohms for 2000W
- 3
3. Check thermistor resistance — 12 kilohms at room temperature
- 4
4. Verify heater is properly seated on the bracket inside the tub
- 5
5. If heater and sensor are normal, check PBA relay
This Error Applies To
Samsung WF56H9100A Series Washers (2018) (2018–present)
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