Samsung Washers2018–present

Error Code OC

The washer tub is filling with too much water and cannot stop

Critical

Stop using immediately - risk of damage or safety issue

Also displayed as: OC

What This Means

Water is supplied continually because water level detection does not work; Drain hose is clogged and there is an injection error at a narrow section; Water is supplied continually because of freezing or foreign material in the water supply valve; Water level sensor is degraded; Water level sensor terminal is out of place

What actually causes this:

The water level sensor hose is disconnected or damaged, so the washer cannot tell how full the tub is and keeps filling

First Thing to Check

Turn off the water supply faucets behind the washer immediately to stop more water from entering

Parts Involved

Water Level SensorWater Supply ValveDrain HoseAir Hose

How to Fix

  1. 1

    1. Check the water level sensor and its hose connection — verify the hose is not torn, has a hole, or is folded, cut, or damaged

  2. 2

    2. Check whether water is frozen in the winter season — use a hair dryer to defrost and consider relocating the unit to a warmer location

  3. 3

    3. If the water level sensor has a functional error, replace it

  4. 4

    4. Check and clean the water supply valve for foreign material

  5. 5

    5. Check the drain hose for clogs

This Error Applies To

Samsung WF56H9100A Series Washers (2018) (2018–present)

Service manual exact match: WF56H9100AG/A2Service manual exact match: WF56H9100AW/A2Service manual exact match: WF56H9100AV/A2

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