Error Code 6C4
The fabric softener dispenser motor has stopped responding
Moderate
Address soon - your appliance may not work properly
Also displayed as: 6C4
What This Means
Fabric softener motor not operating; Wire connection fault
What actually causes this:
The softener dispenser motor wiring came loose or the motor failed
First Thing to Check
Unplug the washer for 60 seconds, then restart
Parts Involved
How to Fix
- 1
1. Check the wire connection
- 2
2. Replace Assy Pump if necessary
This Error Applies To
Samsung WW25B6900AW Series Washers
Related Error Codes
The washer's control board cannot properly measure motor current
The detergent dispenser motor is jammed
The detergent dispenser motor has stopped responding
The fabric softener dispenser motor is jammed
The sensor that detects the dispenser motor movement has failed
The sensor that measures how much detergent is left has failed
The sensor that measures how much fabric softener is left has failed
The vibration sensor board has a fault