Samsung Washers

Error Code 6C7

The sensor that measures how much fabric softener is left has failed

Moderate

Address soon - your appliance may not work properly

Also displayed as: 6C7

What This Means

Fabric softener level perception sensor fault; Wire connection fault

What actually causes this:

The softener level sensor is dirty or its wiring came loose

First Thing to Check

Remove and clean the softener compartment, then reinsert and restart

Parts Involved

Fabric Softener Level SensorAssy Pump

How to Fix

  1. 1

    1. Check wire connection

  2. 2

    2. Replace Assy Pump if necessary

This Error Applies To

Samsung WW25B6900AW Series Washers

Service manual exact match: WW25B6900AW/A2

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