Samsung NE63A6511SOvens & Range

Error Code C-d1

Door lock is misaligned or malfunctioning

Moderate

Address soon - your appliance may not work properly

What This Means

Door lock motor failure; Door lock switch malfunction; Disconnected or damaged door lock wiring; Misaligned door lock mechanism

How to Fix

  1. 1

    Disconnect power and open back cover

  2. 2

    Check harness connection with door lock switch and motor

  3. 3

    Measure door lock motor resistance (should be 1.75k-1.95k ohms)

  4. 4

    Measure voltage on door lock motor connector (should be 120V AC when operating)

  5. 5

    Check door lock switch operation

  6. 6

    Replace lock motor or switch if resistance/voltage is abnormal

Need more help with your Samsung NE63A6511S?