Name: Samsung DRF36C500SR
Brand: Samsung

Question 1

What does error code 13C mean on Samsung DRF36C500SR?

Accepted Answer

Humidity sensor is disconnected or out of range. Cause: Potential issues include a loose or disconnected CN40 humidity sensor connector, absence of 5V supply to the sensor, output outside the normal range of 1V–4V, or a faulty HTG3515CH/HTG3535CH sensor..

Question 2

What does error code 21C mean on Samsung DRF36C500SR?

Accepted Answer

Freezer evaporator fan is not running when it should be. Cause: Possible causes include a loose or broken feedback signal wire at CN20, an open or shorted fan motor winding, obstruction of the fan blade by ice or foreign objects, or loss of 7V–12V supply to the fan motor..

Question 3

What does error code 23C mean on Samsung DRF36C500SR?

Accepted Answer

Condenser fan motor in the machine compartment is not running. Cause: Potential causes include a loose or broken feedback signal wire at CN20, an open or short in the condenser fan motor winding, debris obstructing the fan blade, or insufficient 7V–12V supply to the condenser fan..

Question 4

What does error code 2C mean on Samsung DRF36C500SR?

Accepted Answer

Fridge temperature sensor is disconnected or out of range. Cause: The issue may stem from a disconnected or loose sensor housing connector at Main PCB CN20, an open or short circuit in the sensor wire, a defective temperature sensor, or corrosion/damage to connector pins..

Question 5

What does error code 44Er mean on Samsung DRF36C500SR?

Accepted Answer

The inverter board controlling the compressor cannot talk to the main board. Cause: The issue may be due to a loose or damaged communication cable between the Main PCB and Inverter PCB, a Defective Main, or a Defective Inverter..

Question 6

What does error code 46Er mean on Samsung DRF36C500SR?

Accepted Answer

Internal I/O expander chip on main board has a communication fault. Cause: The issue may stem from a defective Main PCB, where the I/O expander is typically integrated..

Question 7

What does error code 4C mean on Samsung DRF36C500SR?

Accepted Answer

Freezer temperature sensor is disconnected or out of range. Cause: The issue may be due to a disconnected or loose sensor housing connector at Main PCB CN20, an open or short circuit in the sensor wire, or a defective freezer temperature sensor..

Question 8

What does error code 52Er mean on Samsung DRF36C500SR?

Accepted Answer

Wi-Fi connectivity module cannot communicate with main board. Cause: Potential causes include a loose or damaged Wi-Fi module communication cable, a defective Main PCB, or a defective Wi PCB module..

Question 9

What does error code 5C mean on Samsung DRF36C500SR?

Accepted Answer

Freezer defrost sensor is disconnected or reading out of range. Cause: Potential causes include a loose or disconnected defrost sensor connector at CN20, damage or breakage in the sensor wire, or a malfunctioning defrost sensor (DTN-C502)..

Question 10

What does error code 6C mean on Samsung DRF36C500SR?

Accepted Answer

External temperature sensor is unplugged or has failed. Cause: Possible causes include a loose or disconnected sensor connector at CN40, damaged sensor wiring, or a defective ambient temperature sensor..

DRF36C500SR

Symptom routing

Error codes

How to diagnose

Code	Meaning	Severity
13C	Humidity sensor is disconnected or out of range	Moderate
21C	Freezer evaporator fan is not running when it should be	Moderate
23C	Condenser fan motor in the machine compartment is not running	Moderate
2C	Fridge temperature sensor is disconnected or out of range	Moderate
44Er	The inverter board controlling the compressor cannot talk to the main board	Moderate
46Er	Internal I/O expander chip on main board has a communication fault	Moderate
4C	Freezer temperature sensor is disconnected or out of range	Moderate
52Er	Wi-Fi connectivity module cannot communicate with main board	Moderate