Name: Samsung DRF36C500SR
Brand: Samsung

Question 1

What does error code 13C mean on Samsung DRF36C500SR?

Accepted Answer

Humidity sensor is disconnected or out of range. Cause: Humidity sensor connector loose or disconnected at CN40; No 5V supply to humidity sensor; Humidity sensor output outside normal range (expected 1V–4V); Defective humidity sensor (HTG3515CH or HTG3535CH).

Question 2

What does error code 21C mean on Samsung DRF36C500SR?

Accepted Answer

Freezer evaporator fan is not running when it should be. Cause: Feedback signal wire loose or broken at CN20; Fan motor winding open or short; Fan blade obstructed by ice or foreign object; Loss of 7V–12V supply to fan motor.

Question 3

What does error code 23C mean on Samsung DRF36C500SR?

Accepted Answer

Condenser fan motor in the machine compartment is not running. Cause: Feedback signal wire loose or broken at CN20; Condenser fan motor winding open or short; Fan blade obstructed by debris; Loss of 7V–12V supply to condenser fan.

Question 4

What does error code 2C mean on Samsung DRF36C500SR?

Accepted Answer

Fridge temperature sensor is disconnected or out of range. Cause: Sensor housing connector disconnected or loose at Main PCB CN20; Sensor wire open circuit or short circuit; Defective temperature sensor; Corroded or damaged connector pins.

Question 5

What does error code 44Er mean on Samsung DRF36C500SR?

Accepted Answer

The inverter board controlling the compressor cannot talk to the main board. Cause: Communication cable between Main PCB and Inverter PCB is loose or damaged; Defective Main PCB; Defective Inverter PCB.

Question 6

What does error code 46Er mean on Samsung DRF36C500SR?

Accepted Answer

Internal I/O expander chip on main board has a communication fault. Cause: Defective Main PCB (I/O expander is typically integrated on Main PCB).

Question 7

What does error code 4C mean on Samsung DRF36C500SR?

Accepted Answer

Freezer temperature sensor is disconnected or out of range. Cause: Sensor housing connector disconnected or loose at Main PCB CN20; Sensor wire open circuit or short circuit; Defective freezer temperature sensor.

Question 8

What does error code 52Er mean on Samsung DRF36C500SR?

Accepted Answer

Wi-Fi connectivity module cannot communicate with main board. Cause: Wi-Fi module communication cable loose or damaged; Defective Main PCB; Defective Wi-Fi PCB module.

Question 9

What does error code 5C mean on Samsung DRF36C500SR?

Accepted Answer

Freezer defrost sensor is disconnected or reading out of range. Cause: Defrost sensor connector loose or disconnected at CN20; Sensor wire damaged or broken; Defective defrost sensor (DTN-C502).

Question 10

What does error code 6C mean on Samsung DRF36C500SR?

Accepted Answer

External temperature sensor is unplugged or has failed. Cause: Sensor connector loose or disconnected at CN40; Sensor wiring damaged; Defective ambient temperature sensor.

DRF36C500SR

Error Codes

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Code	Meaning	Severity
13C	Humidity sensor is disconnected or out of range	Moderate
21C	Freezer evaporator fan is not running when it should be	Moderate
23C	Condenser fan motor in the machine compartment is not running	Moderate
2C	Fridge temperature sensor is disconnected or out of range	Moderate
44Er	The inverter board controlling the compressor cannot talk to the main board	Moderate
46Er	Internal I/O expander chip on main board has a communication fault	Moderate
4C	Freezer temperature sensor is disconnected or out of range	Moderate
52Er	Wi-Fi connectivity module cannot communicate with main board	Moderate