Samsung RF23DB9750Refrigerator

Error Code 32C

The cubed ice maker has failed multiple times

Moderate

Address soon - your appliance may not work properly

Also displayed as: 32C

What This Means

Water supply to ice maker blocked or insufficient; Ice maker motor malfunction; Ice maker sensor defective; Ice maker water valve stuck or defective; Frozen water in ice maker tray; Ice maker mechanical jam

What actually causes this:

The ice maker motor is stuck or the water valve is clogged

First Thing to Check

Check if water is flowing to the ice maker

Parts Involved

Cubed Ice Maker AssemblyIce Maker MotorWater ValveSensorConnector

How to Fix

  1. 1

    1. Turn off power and wait 5 minutes

  2. 2

    2. Turn power back on and enter Test Mode

  3. 3

    3. Run Ice Maker Test Switch for 1.5+ seconds

  4. 4

    4. Check if ice maker motor rotates

  5. 5

    5. Measure motor voltage at CN40 pins 19 (CW) and 17 (CCW)

  6. 6

    6. Normal: 5V for rotation, 0V for standby

  7. 7

    7. Check water supply to ice maker after test

  8. 8

    8. If motor won't run, check motor connector at CN40

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