Error Code IE
Water Inlet Error
Moderate
Address soon - your appliance may not work properly
What This Means
Water level frequency below 24.6 kHz (air chamber or tube clogged); Filter inlet valve clogged with foreign material; Inlet valve connectors broken or loose; Inlet valve assembly resistance out of range (should be 0.8-1.2 kOhm); Inlet valve connector at MAIN PWB disconnected (NA2, NA4, BL3); Electrical connection issue — replace main harness; Pressure switch defective; MAIN PWB assembly defective; No water tap supply, frozen tap, kinked or leaking supply hose
How to Fix
- 1
Confirm IE is displayed.
- 2
Press Soil + Delay Wash simultaneously to check water level frequency. If below 24.6 kHz, check air chamber and tube for clog.
- 3
If frequency is OK, check if filter inlet valve is clogged — clean or replace filter.
- 4
Check inlet valve connectors for damage or looseness — reconnect or repair.
- 5
Measure resistance between each terminal of inlet valve assembly: should be 0.8-1.2 kOhm. If out of range, replace Inlet Valve Assembly.
- 6
Check voltage at inlet valve connector — should be 120 VAC while power is on. If yes, replace Inlet Valve Assembly.
- 7
Check connector at MAIN PWB (NA2, NA4, BL3) — reconnect or repair if disconnected.
- 8
Verify electrical connection is correct per wiring diagram (page 41). If not, replace Main Harness.
- 9
After reconnecting connector, recheck water level frequency. If still below 24.6 kHz, check Pressure Switch.
- 10
If all above pass, replace MAIN PWB Assembly.
- 11
Installation check: no water tap leakage, no freezing, no hose entanglement, no water shortage, no hose shrinkage, no hose leakage.
Other Error Codes for WM9000HWA
Sud Error — too many suds detected
EEPROM Error — EEPROM is out of order
Power Failure — power supply interrupted while washing machine was working
WiFi Error — WiFi modem self-check function error
Door Open Error (variant) — door lock switch assembly failure
Overflow Error — water is overflowing; water level frequency is over 21.3 kHz
Pressure Sensor Error — pressure sensor assembly out of order; water level frequency consistently below 10 kHz or over 30 kHz
Door Open Error — door not fully closed or door switch fault