Error Code 5C
The washer cannot pump the water out through the drain hose.
Moderate
Address soon - your appliance may not work properly
Also displayed as: 5C
What This Means
Drain hose frozen or clogged; Drain hose positioned incorrectly; Mesh debris filter clogged; Drain hose kinked between unit and drain system; Defective drain pump motor; Foreign material inside drain pump; Frozen water blocking drain in winter; Defective main PCB
What actually causes this:
Usually a clogged debris filter or something like a coin, hair clip, or small sock blocking the drain pump.
First Thing to Check
Check the debris filter at the bottom front of the washer — clean out any lint, coins, or small items.
Parts Involved
How to Fix
- 1
1. Check drain pump resistance: should be 13.5 to 16.5 ohms
- 2
2. Check for foreign material (coins, wire, debris) inside the drain pump
- 3
3. Check natural drain operation
- 4
4. Check for incorrect connections or broken wires
- 5
5. If machine malfunctions intermittently when wash tub water temperature is high, replace the pump
- 6
6. If motor stops due to frozen water, remove the ice referring to relevant repair procedures
Other Error Codes for WA47CG3500AVA4
The vibration sensor that helps keep the washer balanced is not working.
The vibration sensor board is not communicating properly.
The washer is not getting enough voltage from the electrical outlet.
The washer detected a problem with the water heating system.
The washer detected a problem with the water heating system.
The clutch sensor is sending the wrong signal to the control board.
The temperature sensor for the wash water is giving bad readings.
A temperature sensor related to the condensing system is malfunctioning.