Error Code 3E

The washer's motor cannot spin or is detecting a problem

Also displayed as: 3E

What This Means

Motor spin net not engaged; Motor internal coil damaged — short-circuited or cut; Hall sensor terminal not connected; Foreign material (e.g., a screw) entered the motor; Overloading — too much laundry; Washing motor fault; Washing motor hall sensor fault; Incorrect connections of washing/hall motor connector; Main PCB fault; Motor stator cover damaged; Rotor fault due to foreign material

First Thing to Check

Parts Involved

How to Fix

1. 1

   1. Check the motor winding coil — plug out the connector and read resistances at any two of the three terminals on the motor (should be 19.3 ohms at 25 degrees C)

2. 2

   2. Check the motor connector terminal connections and contacts

3. 3

   3. If the hall sensor terminal is faulty, replace the hall sensor

4. 4

   4. Check whether the stator of the motor cover is damaged

5. 5

   5. Check the resistance on the motor — check for disconnections for coil due to foreign material (between pins 2 and 3, 3 and 4, and 2 and 4 of the four pins). Resistance: approximately 2 to 4 megaohms (Hall IC)

6. 6

   6. Check the voltage when the power is on — check connector Cn1, pins V5-1 (Hall-A-2, Hall-B-3, GND-4, Clutch-5)

7. 7

   7. If the PBA control circuit is faulty, replace the PBA

8. 8

   8. 3E is also displayed because of overloading due to too much laundry