Error Code 3C
Your washer's motor cannot spin or is struggling to turn.
Moderate
Address soon - your appliance may not work properly
Also displayed as: 3C
What This Means
Motor spin net is not engaged; Motor internal coil is damaged (short-circuited or cut); Foreign material (e.g., a screw) has entered the motor; Motor overloaded due to too much laundry (non-sensing); PBA fault or weak motor driving signal from PBA; Unstable relay operation; IPM terminal of main PBA not connected; DD motor cover is out of place; PCB housing terminal not connected; DD motor fault
What actually causes this:
Most commonly caused by overloading the washer with too much laundry, which stalls the motor.
First Thing to Check
Reduce the load size — remove about half the laundry and try the cycle again.
Parts Involved
How to Fix
- 1
1. Check the motor connector terminal connections
- 2
2. Check if the Motor Cover/Stator is damaged
- 3
3. Check if the coil is broken due to moisture or foreign substance
- 4
4. Measure motor winding coil resistance: unplug the connector and read resistance at any two of the three motor terminals. Expected value: 19.3 ohms at 25°C
- 5
5. If PBA control circuit is defective, replace the PBA
Other Error Codes for WA50R5200AW
Your washer cannot detect how much water is in the tub.
A vibration sensor wire has come loose inside the washer.
The washer's WiFi module has lost its connection to the main board.
Your washer's door lock mechanism is not working correctly.
Your washer is filling with too much water and cannot detect when to stop.
Your washer has detected a water leak.
An internal power module in the washer is overheating.
Your washer's vibration sensor is not communicating properly.