Error Code 9C2
The washer is receiving too much electrical power
Critical
Stop using immediately - risk of damage or safety issue
Also displayed as: 9C2
What This Means
Over voltage supplied to the washer; Main PBA fault (sometimes); Defective Inverter PBA; Unstable power supply in the home
What actually causes this:
The home's electrical supply has voltage spikes or an unstable circuit
First Thing to Check
Unplug the washer, wait a minute, and plug it back in — if it keeps happening, call an electrician
Parts Involved
How to Fix
- 1
1. Check the consumer's power conditions and operating voltage
- 2
2. Connect a tester to the internal power supply terminals during the Sanitize Cycle and observe operation carefully
- 3
3. Check the voltage at the wall outlet
- 4
4. If there are defects in the inverter PBA, replace the PBA
- 5
5. If the PBA control circuit is faulty, replace the Main PBA
Other Error Codes for WD53DBA900HZA1
A dryer button is being registered as stuck or continuously pressed
The heat pump compressor motor has failed or lost its connection
A temperature sensor on the refrigerant line is reading incorrectly
A temperature sensor on the evaporator inlet is reading incorrectly
A temperature sensor on the evaporator outlet is reading incorrectly
A temperature sensor on top of the compressor is reading incorrectly
The dryer heater temperature sensor is reading incorrectly
The door lock has been forced too many times and is malfunctioning