Error Code 9C2

The washer is not getting the right amount of electrical power

Critical

Stop using immediately - risk of damage or safety issue

Also displayed as: 9C2

What This Means

Consumer's power supply delivering under or over voltage; Extension cord causing voltage drop; Main PBA fault (sometimes)

What actually causes this:

The electrical outlet is delivering inconsistent voltage, or the washer is on a shared circuit

First Thing to Check

Plug the washer directly into a wall outlet — do not use an extension cord or power strip

Parts Involved

Main PBAPower Cord

How to Fix

  1. 1

    1. Check the consumer's power conditions and operating voltage

  2. 2

    2. Connect a tester to internal power terminals during the Sanitize Cycle

  3. 3

    3. Check all voltages

  4. 4

    4. If using an extension cord, try plugging directly into the wall outlet

  5. 5

    5. If voltage is normal, replace Main PBA

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