Error Code 3C

The washer drum motor is not spinning properly

Also displayed as: 3C

What This Means

PBA connector terminal not connected; Motor spin net not engaged; Motor internal coil damaged (short-circuited or cut); Hall sensor terminal not connected; Foreign material (e.g., a screw) entered the motor; Motor overloaded due to too much laundry (non-sensing); Motor hall sensor terminal not connected; PBA fault — weak motor driving signal or unstable relay operation; Erroneous operating signals from motor hall sensor; IPM terminal of Main PBA not connected; DD motor cover out of place; PCB housing terminal not connected; DD motor fault

First Thing to Check

Parts Involved

How to Fix

1. 1

   1. Check the motor connector terminal connections and contacts

2. 2

   2. Check the motor winding coil — plug out the connector and measure resistance at any two connections. Should be 6.0 Ohm at 25°C

3. 3

   3. Check whether the stator or motor cover is damaged

4. 4

   4. Check for foreign material between the Rotor and Stator

5. 5

   5. Verify the motor power wires (Blue, White, Red from right) are connected — resistance between Blue-White, White-Red, and Red-Blue should be 15 Ohm each

6. 6

   6. If the PBA control circuit is faulty, replace the PBA