Error Code dc
Your washer's load is off-balance and it cannot spin properly.
Moderate
Address soon - your appliance may not work properly
Also displayed as: dc
What This Means
Laundry causing unbalanced load; Motor hall sensor fault
What actually causes this:
Heavy items like towels or a comforter have bunched up on one side of the drum.
First Thing to Check
Pause the cycle, open the door, and spread the clothes evenly around the drum.
Parts Involved
How to Fix
- 1
1. Check the type of laundry — check whether they may cause an unbalanced situation
- 2
2. Educate the consumer in this case
- 3
3. Press pause to reposition the load contents — remove a few items or complete the wash cycle
- 4
4. Press start to continue
Other Error Codes for WF42H5000AW
Your washer's motor cannot spin the drum.
The control boards inside your washer are not communicating.
Your washer is not getting enough water.
Your washer lost power briefly during a cycle.
A button on your washer's control panel appears stuck.
Your washer detected a problem with its water heating system.
Your washer thinks the door is not closing properly.
Your washer is overfilling with water.