Error Code 9C1
The washer is not getting the right amount of electrical power
Critical
Stop using immediately - risk of damage or safety issue
Also displayed as: 9C1
What This Means
Consumer's power supply delivering under or over voltage; Extension cord causing voltage drop (up to 10V drop with 1m wire); Main PBA fault (sometimes)
What actually causes this:
The washer is plugged into an extension cord or a circuit that can't deliver enough power
First Thing to Check
Plug the washer directly into a wall outlet — do not use an extension cord
Parts Involved
How to Fix
- 1
1. Check the consumer's power conditions — make sure to check the operating voltage
- 2
2. Connect a tester to the internal power terminals during the Sanitize Cycle and observe operation carefully
- 3
3. Check the voltages supplied to the unit
- 4
4. If using an extension cord, try plugging directly into the wall outlet
- 5
5. If voltage is normal, replace Main PBA
Other Error Codes for WF45A6400AC
A button on the control panel is stuck or pressed in
The washer thinks the door is open
The small add-door on the front of the washer is open
The small add-door lock motor is not working correctly
The washer overheated and shut itself off for safety
The washer is filling with too much water and cannot stop
The washer is not filling with water
The washer is not getting the right amount of electrical power