Error Code 3C
Your washer's motor cannot spin the drum properly.
Moderate
Address soon - your appliance may not work properly
Also displayed as: 3C
What This Means
Motor spin net not engaged; Motor internal coil is damaged (short-circuited or cut); Hall sensor terminal not connected; Foreign material (screw) entered the motor; Motor overloaded due to too much laundry; Motor hall sensor terminal not connected; Main PBA fault; Motor driving error from PBA is weak or has unstable relay operation; Erroneous operating signals from the motor hall sensor; IPM terminal of the main PBA not connected; DD motor cover is out of place; PCB housing terminal not connected; DD motor fault
What actually causes this:
Most often, the washer is simply overloaded with too many clothes, preventing the drum from spinning.
First Thing to Check
Open the door and remove some items — if the drum is packed tight, that is likely the problem.
Parts Involved
How to Fix
- 1
1. Check the motor connector terminal connections and contacts
- 2
2. Unplug the motor connector and measure resistance between any two of the three motor terminals — should be 6.0 ohm at 25 degrees C
- 3
3. Check the motor Hall Sensor resistance on the main PCB motor connector between pins 1-3 and pins 1-4 of the four pins — should read approximately 2 to 4 megaohm
- 4
4. Check the voltage on the hall sensor when the power is on
- 5
5. Verify the motor wire order is Blue, White, Red from the right and resistance between Blue-White, White-Red, Red-Blue is equal to 15 ohm
- 6
6. Check whether the stator motor cover is damaged
- 7
7. Check for coil disconnections due to foreign material
- 8
8. If the hall sensor terminal is faulty, replace the hall sensor
- 9
9. If the PBA control circuit is faulty, replace the PBA
Parts Commonly Needed for This Error
OEM part numbers confirmed by retailers
Other Error Codes for WF45N5300AF
The small add-door on the front of your washer is not properly closed or locked.
Your washer has detected a water leak inside the machine.
Your washer's vibration sensor has a general fault.
Your washer's main computer board has crashed and cannot recover.
An internal communication module in your washer has lost its connection.
Your washer's door lock mechanism has a hardware fault.
Your washer's motor controller has lost communication with the main board.
Your washer is not getting enough water to start or continue the cycle.