Error Code AC

Your washer's control panel cannot communicate with the main circuit board.

Moderate

Address soon - your appliance may not work properly

Also displayed as: AC

What This Means

Signals between the sub and main PBAs not sensed due to communication error; Incorrect or loose connector connections between sub and main PBAs; Faulty soldering on the sub PBA control panel

What actually causes this:

A wire connection between the control panel and the main board inside the washer came loose, possibly from vibration over time.

First Thing to Check

Unplug the washer for 2 minutes, then plug it back in and try again — sometimes a power reset clears the communication glitch.

Parts Involved

Sub PBA (Control Panel)Main PBAWire Harness

How to Fix

  1. 1

    1. Check the wire connections and terminal contacts between the sub and main PBAs

  2. 2

    2. Look for incorrect or loose connections

  3. 3

    3. Check for disconnected wires

  4. 4

    4. Check whether the sub PBA is short-circuited because of moisture

  5. 5

    5. Remove the sub PBA control panel and check for faulty soldering

  6. 6

    6. If the main PBA communication circuit is faulty, replace it

Parts Commonly Needed for This Error

OEM part numbers confirmed by retailers

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