Error Code 3C

The washer's motor can't spin the drum properly

Also displayed as: 3C

What This Means

PBA connector terminal is not connected; Motor spinnet is not engaged; Motor internal coil is damaged (short-circuited or cut); Hall sensor terminal is not connected; Foreign material (a screw) has entered the motor; Motor overloaded due to too much laundry (non-sensing); Motor hall sensor terminal is not connected; PBA fault — weak motor driving error, unstable relay operation; IPM terminal of the main PBA is not connected; DD motor cover is out of place; PCB housing terminal is not connected; DD motor fault

First Thing to Check

Parts Involved

How to Fix

1. 1

   1. Check the motor connector terminal connections and contacts

2. 2

   2. Check the motor winding resistance: should be 6.0 ohms at 25 degrees C between each pair of the three terminals

3. 3

   3. Check whether the stator coil is damaged or shorted

4. 4

   4. Check for foreign material in the motor area

5. 5

   5. Reduce laundry load if motor is overloaded

6. 6

   6. If the motor rotor cover is damaged, replace the motor

7. 7

   7. If the PBA control circuit is faulty, replace the PBA