Error Code 9C1
The washer is not receiving enough electrical power
Moderate
Address soon - your appliance may not work properly
Also displayed as: 9C1
What This Means
Household power supply voltage is too low; Plug receptacle or extension cord is causing voltage drop; When the connecting wire is 1 meter, a momentary low voltage may drop up to 10V; Main PBA fault (sometimes)
What actually causes this:
The washer is plugged into an extension cord or power strip that cannot deliver enough voltage under load
First Thing to Check
Plug the washer directly into a wall outlet — do not use an extension cord or power strip
Parts Involved
How to Fix
- 1
1. Check the consumer's power conditions and make sure to check the operating voltage
- 2
2. Connect a tester to the internal power terminals during the Boil or Dry operations and observe the washing machine's operation carefully
- 3
3. Check the voltages at the outlet
- 4
4. Check whether a plug receptacle or extension cord is used — if so, try plugging directly into the wall outlet
- 5
5. If voltage is stable and adequate, replace Main PBA
Other Error Codes for WF56H9100AV
An internal electronic module cannot communicate with the main board
The motor speed controller cannot communicate with the main board
The washer's main computer chip has stopped working
The washer's main computer chip has stopped working
The washer cannot detect the water level properly
The washer motor cannot spin or is struggling to turn
The washer is not getting water to fill the tub
The incoming water is too hot for the selected cycle