Washers: Door or lid won't close
Parts frequently associated with this issue and repair guidance from service manuals.
Parts commonly needed for this issue
Based on repair data across Samsung and LG washer models. These parts are frequently associated with this problem — they may not be the cause of your specific issue.
Washer Assembly Door Lock
OEM: DC64-00519B
Verified across 2 retailers
LOCKER,HOOK
OEM: MFG63099101
Verified across 2 retailers
Repair tips for this issue
From manufacturer service manuals.
From the service manual
Good to know
6 technician insights for the this appliance
Rapid Power Cycling Causes dE2 Error
Turning Power switch on/off continually can generate excess heat and trigger dE2 door error. This error is difficult to reproduce.
Glass vs Non-Glass Door Lid
WA45M3100A*/WA45N3050A* has TC Glass door lid. WA40J3000AW has non-glass (opaque) door lid.
Door Unlock 7-Attempt Limit
dE1 error occurs after 7 failed unlock attempts. System gives multiple chances before declaring error.
EZ-Closed Lid and Glass Door
This model features glass lid (Door Lid TC Glass) and EZ-Closed Lid which closes softly to prevent injury. Two inlay tapes must be removed before separating door assembly.
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